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Working as part of the user experience team for strategic and creative partner, THINK Interactive, EchoViz helped design ServiceLive, an online marketplace connecting those who need professional home services with those who offer them. EchoViz worked collaboratively with THINK and the Sears/ServiceLive teams to architect the 450-page site including the entire user, provider application and e-commerce experiences. Since its consumer launch in March 2008, the site has garnered over 15,000 registered providers and a 95% customer satisfaction rating.
Images
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Company
Sears Holding Company
Services
User flows
User experience design
Information architecture
Wireframes
Technology
Microsoft Visio
Adobe Illustrator
Adobe Photoshop
EchoViz
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